Warranty:

Ostar Warranty 

It is a condition of our warranties that the products are installed by a licensed plumber.                                  

Return and exchange policy:

Please note, goods must be returned in their original condition. Ostar reserves the right to charge a 20% re-stocking fee of the cost of the goods to be returned (not including freight). Freight arrangement and cost will be the customers' responsibility.

Service Call Form:

If you request a onsite service, please download this Service Call Form and email to ostarint@bigpond.com. For Ostar Melbourne, please download this Service Call Form MEL  and email to ostarbathroom@gmail.com.

Sink Care:

Maintainning your sink's shine is a matter of a few simple steps. Just bear in mind these few simple Dos and Don'ts.